FAQ


Q. What is The Big Give?

The Big Give is a day of giving fueled by the power of social media and collaboration. The Big Give is an initiative of Greenville University.


Q. When is The Big Give?

The Big Give runs from midnight on November 3 to 11:59pm on November 4.


Q. Who can donate?

Anyone may donate. Donations through the The Big Give online portal to charitable nonprofit organizations are tax-deductible and cannot be refunded. Contributions may be made via credit and debit card only. Donations will be received and receipted by GiveGab.


Q. What is GiveGab?

GiveGab is a nonprofit giving platform that helps nonprofits to raise money, engage donors and manage volunteers quickly and efficiently. GiveGab offers a full portfolio of simple and easy to use products that allows organizations to function in a more streamlined manner.


Q. How much of my donation goes to the organization?

GiveGab retains a 3.5% campaign management fee from all donations. Credit Card processing fees are an additional 2.5% + $0.30 for all major credit cards (Visa, MasterCard, American Express, and Discover). You are given the option to cover the fees and if you choose this option, 100% of your online charitable gift will go to the receiving organization. All donations are final and cannot be refunded. Any donations processed outside of The Big Give donation period, through GiveGab.com, or subsequent recurring donations are subject to transaction fees outlined on the GiveGab.com pricing page: http://info.givegab.com/pricing.


Q. Who will receive my contact information?

Greenville University will have access to your name and email address. This information is used solely to send thank you messages, provide the option to receive future notifications, and to notify you of future activities.


Q. Do I need to create an account with GiveGab?

No. You do not need to create an account to make a donation. The benefits of creating an account include having your tax receipts collected in one location, being able to track your donations, follow the charities you support, and engage in future volunteering and donations. Your tax receipt is emailed immediately upon processing your donation. To claim a donation as a deduction on U.S. taxes, you should retain the donation receipt as an official record.


Q. Can I make donations via a mobile device?

Yes! Simply visit thebiggive.greenville.edu on your mobile device.


Q. Can I pre-schedule a donation for The Big Give?

You can pre-schedule your donation by contacting Evan Abla at (618) 664-6503, or by making a gift at www.greenville.edu/giving/.